PRIVACY POLICY




Last updated: May 24, 2021

At VANMATES Canada, Affiliates and Subsidiaries , we are committed to protecting your privacy and data protection rights. This Privacy & Cookies Policy(“Policy”) outlines the basis by which any personal data we collect from you will beprocessed by us.
This Policy governs any data you provide to us directly, through your agent/broker, property search websites, contact information we obtained from our tenants, friends or business partners of potentially interested parties, or data you make available to us while using the https://vanmates.com/en/vancouver (the “Site”). The Site is owned by Vanmates Limited. We may update this Policy from time to time so please check this page regularly as your continued use of the Site signifies your acceptance of any changes.

Vanmates Ltd (company number )

Address: 901-207 West Hastings Street, Vancouver , BC V6B 2N7

Contact enquiries : [email protected]

If you reject the terms of this privacy policy or choose not to give us your personal data If you do not agree to your personal data being used in accordance with this privacy policy, please do not submit your personal data to us through the Site or any other means.

You can choose not to give us personal information. If you choose not to give us personal information, it may mean that we cannot fulfilL any contract we may have with you.

Why we use your information and the legal basis for it.

Data Protection law says we must have a reason to use your data. This could be to fulfil a contract we have with you, when we have a legal duty to do so, where it is in our ‘legitimate interest’ or where you give us your consent.

To fulfil a lease contract, for example, if you are a tenant, we will process your data to fulfil that contract.

For a legitimate interest, for example, we may send you emails regarding Node updates and invite you to events. You can unsubscribe from these emails at any time.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. If you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below, please contact us at [email protected]



Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you as a new customer/tenant

(a) Identity

(b) Contact

Performance of a contract with you

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study

how customers use our products/services)

To administer and protect our business and this website

(including troubleshooting, dataanalysis, testing, system maintenance,

support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration

and IT services, network security, to prevent fraud and in the context of a business

reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure

or understand the effectiveness of the advertising we serve to you.

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to

develop them, to grow our business and to inform our marketing strategy) or Consent

To use data analytics to improve our website, products/services, marketing,

customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and

services,to keep our website updated and relevant, to develop our business and to inform our

marketing strategy)

To make suggestions and recommendations to you about matters that may

be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow

our business) or Consent